|
We provide support for an array of banking and financial products
and services. Our focus on speed of execution, process improvement
and quality control provides transformational benefits to
our clients. Our strict adherence to federal and state rules,
compliance to systems and processes have brought best in class
performance across enterprises.
Our range of services
includes:
1. Information calls
2. Account verification, conformation, fulfillment and maintenance
3. Research , place investigations and resolution of queries
4. Bill Payments
5. Technical queries
6. Welcome calls
7.
Customer feedback program
8. Sell 'sticky services'
9. Offer sales referrals
10. Liability processing
11. Collections
12. Telesales for home loans/ Welcome and insurance calls
13.
Order/replace cards
14. Skip tracing
15. Value added services
Value
Added Services:
We work as partners to our clients, delivering cost and quality
benefits for a long term impact. Our 5P ( Project management,
People, Processes, Platform and Performance) framework ) framework
helps us to scale rapidly and deliver quality services on
time, every time.
We have incentives structures within our organization for
better performances. Sharing of best practices helps us enhance
our processes.
|